Donation/Merchandise Refund Policy
For donations or purchases made using our website, if you have made an error in making your donation or change your mind about a purchase or contributing to Light of Messiah Ministries, we will honor your request for a refund made within 30 days of your donation.
To request a refund, call 770-642-4706. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.
If you did not make your donation or purchase using the Light of Messiah Ministries website, please call our office at 770-642-4706 to learn about applicable refund policies.
Information Collected. The types of partner information that we collect and maintain are as follows:
- Contact information: name, organization/church, complete address, phone number, email address
- Payment information: credit card number and expiration date, billing information
- Shipping information: name, organization/church, complete address
- Information concerning how you heard about LOM
- Information you wish to share: questions, comments, suggestions, and …
- Your requests to receive periodic updates. For example, to individuals who request it, we will send periodic mailings related to specific fundraising appeals, prayer concerns, and newsletters.
How Information Is Used. LOM uses your information to understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, communicate back to you, and update you on ministry happenings. Credit card numbers are used only for donation or payment processing and are not retained for other purposes. We use the comments you offer to provide you with information requested, and we take seriously each recommendation as to how we might improve communication.
No Sharing of Personal Information. LOM will not sell, rent, or lease your personal information to other organizations. We assure you that your identity will be kept confidential. Use of partner information will be limited to the internal purposes of LOM and only to further the ministry activities and purposes of LOM.
Removing Your Name From Our Mailing List. We do not desire to send unwanted mail to our partners. Please contact us if you wish to be removed from our mailing list. See Contacting Us section below.
Website Information. Our registration forms require users to give us contact information that may include name, email address, format preference (HTML vs. Text), address, interests, and similar information. During the registration process we do not request or store sensitive information from our visitors, such as credit card or social security numbers.
Internet Protocol Address. We collect an IP address from all visitors to our site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our servers, administer our site, analyze trends, track users’ movement, and gather broad demographic information for aggregate use in order to improve the site and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.
Security. All information provided to LOM is transmitted using encryption. It is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our site that is only accessible by certain qualified employees of LOM. Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.
Policies Concerning Minors: LOM does not knowingly collect personally identifiable or contact information from any person known to us to be under the age of 18 unless we receive prior written parental consent. LOM does not knowingly contact or maintain a correspondence with any person under the age of 18 without prior written parental consent. If you are under the age of 18, we must have written permission from your parent or guardian before you may do any of the following on the Light of Messiah web sites:
- Submit personal information about yourself or others
- Buy anything
- Make a donation
Public Forums: This site may now or in the future make chat rooms and/or bulletin boards available to its users. Please remember that any information that is disclosed in a public chat or on a bulletin board becomes public information. You should exercise caution when disclosing personal information.
Other Websites. Our site contains links to other websites. Please note that when you click on one of these links, you are entering another website for which LOM has no responsibility. We encourage you to read the privacy statements on all such sites, as their policies may be different than ours.
Light of Messiah Ministries
PO Box 501179
Atlanta, GA 31150